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Loan Servicers Contact Information

If you have questions regarding your loan, please contact your loan servicer. Chela partners with the servicers below; most offer you quick and easy online access to your account information. If you don't know who services your student loan, check your statement or call Chela at 866.35.CHELA (24352).

Servicer Phone Number

Chela/Nelnet
 For new Stafford, PLUS and Chela/Nelnet Consolidation Loans disbursed on or after October 1, 2003

 866.35.CHELA (24352)
ACS Education Services (Formerly AFSA Data Corporation) 800.835.4611

FirstMark Services
 For Chela School-Certified Loans applied for on or after April 21, 2004

 For AcademicEdge loans applied for between July 28, 2003 and December 19, 2005

888.538.7378

Great Lakes Educational Loan Services
 For AcademicEdge loans applied for prior to July 28, 2003

800.236.4300
Sallie-Mae Servicing Corporation 888.272.5543
Having trouble managing your student loan payments? Click here to learn more about the Chela/Nelnet Consolidation Loan.

If you have any questions or need additional information, call one of our Education Finance Specialists at 866.34.CHELA (24352).
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