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Please use the appropriate telephone number below or request additional information at https://www.nelnet.net/corporate/ContactUs/.

Existing Customers
Phone: 888.486.4722 Fax: 888.54.CHELA (24352) Mon-Fri: 8:00 AM-10:00 PM (Eastern)

Financial Aid Administrators - School Hotline
Phone: 866-463-5638 Fax: 480-804-1990
Hours:	8:00 - 5:00 PM MST Oct - Apr 8:00 - 5:00 PM PST Apr - Oct
E-Mail: SSC_Mesa@nelnet.net

Loan-Specific Application Questions

Private Loans
Phone: 1.877.804.3603
8:00 am to 10:00 pm (Eastern) Monday - Friday

Stafford Loans
Phone: 1.877.804.3603
8:00 am to 10:00 pm (Eastern) Monday - Friday

PLUS Loans
Phone: 1.877.804.3603
8:00 am to 10:00 pm (Eastern) Monday - Friday

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